RULES AND REGULATIONS

The reading, understanding, and agreement to the BetArena Rules and Regulations is a prerequisite to customer account registration. You are entirely responsible for complying (and that you comply) with your local, national, federal, state, or other laws concerning betting and gaming before opening an account, placing any bets, stakes, or wagers (together “Bets”), or using BetArena Services. If you live in a country where the use of a particular service is prohibited, you must not register with us for the applicable Service.
  1. The minimum stake is NGN 100, the maximum amount for a bet differs between sports, leagues, and bets. You will see the exact value specified in the field where you enter the stake amount when placing a bet. BetArena makes no guarantee that any bet placed within or for the maximum stake shall be accepted.
  2. We accept bets made online by individual punters/customers, through any of BetArena approved USSD system. Bets are not accepted in any other form (email, fax, etc.) and if received, will be void, win or lose.
  3. We reserve right to refuse the whole or any part of any bet request for any reason and at our sole discretion. Individual bet requests may be reviewed, and an alternative price or stake offered at our sole discretion.
  4. We reserve the right to refuse/cancel any bet or part of a bet before the game starts and to make ambiguous bets void, without providing any justification.
  5. All Customers must ensure that the details of their bets are correct before placing them. Once bets have been placed, the Customer loses the right to change or cancel such bets. BetArena however, reserves the right to cancel any bet at any time.
  6. Where the terms of offer of any bet, free bet or promotional bet is breached which results in guaranteed Customer profits, BetArena reserves the right to delay payments in order to conduct an investigation after which appropriate and proportionate action will be taken.
  7. We reserve the right to request a Customer to provide us with their valid identity card before crediting any deposit, bonus, free bet, risk free bet or offer to the Customer’s account.
  8. BetArena’s promotional offers are intended for recreational players, and We may decide to limit the eligibility of Customers to participate in all or part of Our promotions.
  9. BetArena reserves the right to amend, cancel, reclaim, or refuse any bet or promotion, where suspicious activities, which include but not limited to, taking advantage of a system error, placing bets after the game result has been determined or games have kicked off /commenced, are suspected.
  10. We also reserve the right to correct obvious errors with the input of betting odds. In such cases, we could apply revised odds for final settlement on pre-live betting.
  11. Bets will be accepted up to the advertised start time. If a bet is inadvertently accepted which includes an event after its start time, unless it is a live-betting event, the match/bet will be treated as a non-runner.
  12. Irrespective of which betting odds format you select for odds to be shown in your Customer account, all bets will be settled based on Decimal odds.
  13. Where we have reason to believe that a bet is placed after the outcome of an event is known or after the selected participant or team has gained a material advantage (e.g., a score, sending off etc.) we reserve the right to void the bet, win or lose.
  14. We reserve the right to cancel any bets from customers who place money on an event where they are in any way involved, as participants, referee, coach etc.
  15. We reserve the right to withhold payment and to declare bets on an event void if we have evidence that the following has occurred:
  16. the integrity of the event has been called into question or
  17. match rigging has taken place. Evidence may be based on the size, volumes or pattern of bets placed with BetArena across any or all our betting channels.
  18. We offer you the ability to bet in-play on a variety of global sporting events. We make every effort to ensure all live betting information is accurate, but there may be situations where such information is incorrect, due to delays or otherwise. When checking live betting odds, live event start times or any other live event markets, please be aware that such information is provided as a guide only and we accept no liability for the outcome of any inaccuracies which may occur. It is the sole responsibility of the Customer to check such information is accurate at the time of publication.
  19. When an event is cancelled, all related selections will be void automatically.
  20. If any match is abandoned due to injury, bad weather, crowd trouble etc. all bets that have already been settled up until the time of abandonment will stand. For example: If a basketball game is abandoned in the second half, all bets involving the first half will stand.
  21. We do not accept any responsibility for typing or human errors, which lead to obvious price errors. In such cases, all bets will be deemed void.
  22. Multiple bets that combine different selections within the same event are not accepted where the outcome of one affect or is affected by the other. If such a bet is taken in error, the bet will be cancelled.
  23. The official result is final for settlement purposes except where specific rules state the contrary. The podium position in Grand Prix racing, the medal ceremony in athletics and any similar official ceremony or presentation in other sports are to be treated as the official result.
  24. Winnings will be credited to the Punter/Customer’s account following confirmation of the final result.
  25. We reserve the right to void any or all bets made by any person or group of persons acting to defraud us.
  26. We reserve the right to void any bet that may have been accepted when the account did not have sufficient funds to cover the bet. If an account has insufficient funds because of a deposit that has been cancelled by the payment processing party, we reserve the right to cancel any bet that may have been accepted retroactively.
  27. The maximum total winnings to any customer on any calendar day for bets placed with BetArena are ₦10,000,000 or equivalent (hereafter the “Maximum Daily Payout”)
  28. Payout limits apply to each Customer or group of Customers who play the same or similar selection or combination of selections, even though divided into a series of bets, at different odds and even if carried out on different days or at different locations. If BetArena reasonably suspects that one or more bets have been made following this procedure, BetArena reserves the right to withdraw from these contracts considered abnormal and the total payment will be limited to a one-time the maximum payout as above listed.
  29. We reserve the right to publish the information of any winner that wins above One Million Naira (N1,000,000)on Sports betting and/or Two Hundred Thousand Naira (N200,000) on Virtual, for marketing purposes. We also reserve the right to invite the winner to our offices to take photographs to be used for marketing purposes before payment of the winning.
  30. If winnings are credited to an account for payment in error and are used as stakes, we reserve the right to void any transactions involving such funds.
  31. All amounts cashed out are subject to the transaction limits and relevant processing fees as provided by BetArena.
  32. Further, the Company may report and withhold any amount from winnings as required by law.
  33. It is the sole responsibility of the Customer to pay all federal, state and local taxes payable in connection with any winning.
  34. Void bet means that a bet will be cancelled, and your original stake will be returned to you. If the match is postponed, cancelled, abandoned, or interrupted and not continued in next 24 hours of the original start time, the bets will be voided except bets on markets already settled which were determined by the score at the time.
  35. Fraud and Collusion:
  36. A number of bets may be treated as being one when a customer places multiple copies/types of the same bet. When this occurs, all the bets may be voided apart from the first bet placed. E.g., A particular selection is repeatedly picked in multiple bets involving other short-priced selections.
  37. Where and when there is evidence of a series of bets each containing the same (or very similar) selection(s) having been placed by or for the same individual or syndicate or individuals, BetArena reserves the right to make bets void and suspend relevant accounts. This rule applies to both settled and unsettled bets.
  38. If you have played in a professional capacity, or in tandem with other Customer (s) as part of a club, group, etc., or placed bets or wagers in a coordinated manner with other Customer (s) involving the same (or materially the same) selections; in this instance we further reserve the right, at our sole discretion, to limit the total maximum payout for the combined total of any such bets, to the equivalent of the Maximum Daily Payout limit permitted for a single Customer (as outlined at number 25 above). BetArena is for sole use on an individual basis and for personal entertainment only.
  39. BetArena allows only one account per person. All accounts opened under the same postcode/personal details/IP address that are found to be related may be closed immediately and any bets will be voided or cancelled at BetArena’s We reserve the right to reclaim any winnings attained by these means, and we reserve the right to withhold all or part of your balance and/or recover from your account deposits, payouts, bonuses, any winnings that are attained by these means.
  40. Your play shall be examined for irregular betting patterns. Irregular betting shall mean:
  • equal, zero or low margin bets or hedge betting by placing multiple bets; and
  • placing multiple bets in order to circumvent any maximum bet limitation (as shown on the betting slip or as agreed with BetArena).
In case we identify an irregular betting pattern, we may:
  • void all the Customer’s bets which are linked to irregular betting, except for the bet placed first;
  • cancel any bonuses or promotions put into your account and remove any subsequent winnings relating to the bonus or free bet;
  • limit your   account   betting   amount, deposit   and/or withdrawal;
  • suspend your account.